Shipping policy

Shipping Policy

All Dravon products are made to order. Please allow 2–7 business days for order processing before shipment.

Processing times may vary during holidays, high-demand periods, or product launches.

Estimated delivery times:

Shipping times are estimates and may vary depending on carrier delays or customs processing.

Once your order has been shipped, you will receive a tracking number by email.

Please allow up to 48 hours for tracking updates to appear.

International customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.

Dravon is not responsible for additional customs charges.

Customers are responsible for providing accurate shipping details.

If an order is returned due to incorrect address information, additional shipping fees may apply.

Dravon is not responsible for delays caused by shipping carriers, customs, weather conditions, or other factors outside our control.

If your package appears lost, please contact us and we will do our best to assist.

If your order arrives damaged, contact us within 14 days of delivery with photos of the package and product.

For shipping-related questions, please contact us through our store contact page.